On November 2nd, 2024, Ganas welcomed a customer team of more than ten people from Brazil. This team includes gym managers, fitness equipment purchasing managers and industry experts, aiming to gain an in-depth understanding of Ganas' production strength, product quality and R&D innovation. Ganas expressed a warm welcome to the customer team from afar. This visit not only demonstrated Ganas' brand strength, but also deepened the trust and cooperation foundation with Brazilian customers.
After the client team arrived, Ganas's reception team organized a welcome ceremony and led the clients to sign on the signature wall one by one, symbolizing the opening of a new chapter of cooperation. After signing in, the client team was taken to the conference room. Ganas prepared a vivid PPT presentation, which fully demonstrated Ganas' strength and brand culture from the company's development history, team style, product research and development to production technology. Through the rich presentation of multimedia, customers were able to have a deeper understanding of Ganas's growth trajectory, global business layout and innovative spirit.
In the presentation, Ganas particularly emphasized the investment and innovation in product research and development and manufacturing technology in recent years. The customer team appreciated Ganas's continuous investment in high-end equipment manufacturing, and was particularly impressed by Ganas' advanced equipment and strict quality control system, which further enhanced customers' trust in product quality.
Afterwards, the customer team was led to the Ganas showroom, where they could not only directly experience various high-end fitness equipment, but also fully understand the process flow, design concepts and applicable scenarios of each series through the detailed explanation of the Ganas professional team.
In the exhibition hall, Ganas displayed multiple series of products, including MT-70 series, PA series, G-6 and other high-end series equipment. Ganas staff made a detailed introduction to the unique selling points of each series. For example, the MT-70 series is deeply loved by users around the world for its superior cost performance and ergonomic design. The Ganas team also focused on explaining the production process and material characteristics of the equipment, and systematically explained from steel selection, welding process, paint treatment to durability testing.
Customers tried out the treadmills, Strength Training Equipment and multi-functional training equipment in the exhibition hall one by one, and spoke highly of the comfort and stability of Ganas equipment. After experiencing the high-end heavy-duty commercial treadmill MT-790, a gym manager from Brazil said, "This equipment is not only smooth to operate, but also has excellent shock absorption performance, which can provide members with a high-level training experience." At the same time, the Ganas team also demonstrated innovative packaging design to ensure that the equipment can reach customers safely during long-distance transportation, fully demonstrating its sense of responsibility for products and customers.
During the visit, the customer team raised many professional questions, covering aspects such as equipment material selection, maintenance recommendations, and after-sales service policies. Ganas staff provided full, friendly, and substantive answers to help customers further understand the technical details behind the product and the company's high attention to quality. For example, the customer asked about the power and durability of the treadmill motor, and Ganas' engineers detailed the motor's performance indicators and daily maintenance points to ensure that it can still maintain excellent performance under high-intensity use.
In addition, Ganas' after-sales service also impressed the customer team. The company promised to quickly respond to customers' maintenance needs and provide remote technical support through localized services and a global parts supply network. After learning about these service commitments, the customer team expressed confidence in future cooperation.
At the end of the visit, Ganas prepared a beautiful commemorative gift for each customer to thank them for coming. Although these gifts are not big, they have profound meanings and express Ganas' sincere gratitude and attention to customers. When customers received the gifts, they expressed surprise and touched. One customer said, "This thoughtful little detail made us feel Ganas's enthusiasm and care for customers, and also made us more confident in future cooperation."
This visit not only enhanced the direct communication between Ganas and Brazilian customers, but also demonstrated that Ganas' technical strength and high-quality services are widely accepted by global customers. The customer team's full recognition of the quality, comfort and packaging design of Ganas equipment shows that Ganas products are highly competitive in the global market.
This exchange also brought valuable feedback to Ganas' product development and market expansion. The customer team put forward some customized requirements and suggestions for the Brazilian market. Ganas said that it will further improve the diversity and adaptability of its products based on market demand to meet the consumption habits and usage preferences of different regions.
As a factory specializing in the manufacture of fitness equipment, Ganas has always insisted on winning the trust of customers with high-quality products and perfect services. By receiving the visit and inspection of the Brazilian customer team, Ganas demonstrated its professionalism and international service capabilities, and also laid a solid foundation for further expansion of the Brazilian market in the future.
